Privacy policy

LUXURY PET TAXI Privacy Policy

Our contact details

Name: LUXURY PET TAXI

Phone Number:+447719072007

www.luxurypettaxi.co.uk

E-mail:luxurypettaxi@gmail.com

The type of personal information we collect

We currently collect and process the following information:

  • First and last name

  • Number of passengers

  • Address (pick-up and drop-off)

  • Pet number

  • Pet information

  • Luggage information

  • Travel date

  • Flight information

  • Contact number

  • E-mail address

  • Payment information

 

How we get the personal information and why we have it

We use your personal information you provide via ‘get a quote form’.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To receive a quote

  • To make a booking

  • To fulfil a contract

We use the information that you have given us in order to:

  • Contact you

  • Provide a quote

  • Make a booking

  • Fulfil a contract

We will share this information with your driver referred here to as our subcontractor, as all our drivers are self-employed. Thus the data will only be shared with the subcontractor in order to fulfill the contract.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting luxurypettaxi@gmail.com

(b) We have a contractual obligation.
 

How we store your personal information

Your information is securely stored on secure servers.

We keep your personal information for 30 days after fulfilling the contract. We will then dispose your information by deleting from our data base.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at luxurypettaxi@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at luxurypettaxi@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Our Cookie policy

A cookie is a small text file that is downloaded onto the user’s device (for example: smartphone, laptop etc.) when the user uses a website. Cookies enable the website to store some information about how users used the website and they enable the website to recognize that user’s device. More information about cookies at: https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/what-are-cookies-and-similar-technologies/#cookies1

We use cookies to optimize the operation of our website and to collect anonymous statistics.

Some cookies are essential for the functioning of our website. If you choose to block them, some aspects of the website may not function properly.

Types of cookies we use:

Functional Cookies

Analytical Cookies

Targeting Cookies

Strictly Necessary Cookies

Third party cookies are set by a website other than the one you are currently on. They may be placed on your device by companies cooperating with us.

Persistent cookies help to remember user’s previously saved information like settings, preferences. They are stored on your device until deleted or expired. Non-persistent cookies remain on your device as long as you are browsing the website, so they are lost once you close the browser application.

If you do not agree to our use of cookies, you should change your browser settings to block cookies. See how to disable cookies in your browser:

Opera

Firefox

Chrome

Internet Explorer

Safari

 

Contact us

Feel free to contact us.

 

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